The Global

SDI Awards

You make the difference,

we make sure it’s seen.

Birmingham, UK. 11th March, 2027

REGISTER YOUR INTEREST HERE

Why Enter?

Because great service desks shouldn’t go unnoticed.

Gain Global Industry Recognition

You lead. You innovate. You set the standard.
Entering the SDI Awards puts your work in the spotlight and celebrates your role as a trailblazer in IT service and support.

Showcase Your Impact On A Global Stage

The world deserves to see what your team has achieved.
Be seen by an international audience and inspire the global ITSM community with your story.

Boost Team Morale, Engagement And Recognition

Celebrate the people behind the progress.
Shine a light on the teamwork, commitment, and heart that drive your service excellence every day.

Strengthen Your Brand & Become An Influencer

This is more than an award - it’s your legacy.
Earn the credibility, respect, and visibility that sets your team and your organisation apart from the rest.

2026 Winners

Here are just some of the teams who turned their excellence into impact last year.

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We're opening soon!

Subscribe to get a coupon code for 20% off your first purchase, sent straight to your inbox.

FAQs

Who can enter the SDI Awards?

Any organisation or individual working in IT service and support, customer experience, or related fields can enter. We welcome entries from teams of all sizes, across all industries, from anywhere in the world.

How much does it cost to enter?

Entry is free. Finalists will need to attend the awards ceremony on 11 March 2027 in Birmingham, UK.

Can I enter more than one category?

Yes! Many organisations submit entries in multiple categories to showcase different achievements and initiatives. Each entry should be tailored to the specific award criteria, you'll find this in the handbook. There is a maximum of four entries per organisation.

Where will the SDI Awards 2027 take place?

The ceremony will be held at the Hilton Birmingham Metropole, Birmingham, UK on 11 March 2027.

Need Support or Have an Idea?

We’re here to make your SDI Awards experience seamless - from first enquiry to final celebration.


If you have a question, suggestion, or idea - whether it’s about entries, partnerships, operations or marketing - we’d love to hear from you. Our team is always open to new ideas and here to support your journey.

Sponsor Enquiries

Emma Spear

emmas@sdi-e.com

Operations

Lauren Phillips

laurenp@sdi-e.com

General Enquiries:

awards@sdi-e.com
Call:

+44 (0)1689 889100

Or speak directly to Ruth Collins, Head of Customer Engagement:

BOOK A CALL